Aug 14, 2019

My item arrived damaged, what should I do?

by Cam Bruhns

Oh no! Let's get this fixed for you right away. Please visit our Returns and Exchanges Portal to submit your request. Just have your email address, order number, and pictures of the damaged item ready, then select damaged once prompted.

Back to FAQ

Shop Our Favorites!

A woman smiling in a field, dressed in red printed pants and a black top.

A woman in a tank top and patterned pants standing in front of a green door, hands in pockets

Free Spirit Wide-Leg Palazzo Pant

$65.00

Close-up of an embroidered maroon shawl with vibrant floral patterns.

Woman wearing a traditional dress outdoors, holding a richly embroidered shawl.

Chiffon Phulkari Scarf

$55.00

Colorful, handcrafted patchwork bag with fringe and intricate embroidery.

Close-up of patchwork bag details, featuring shells and beaded accents.

Free Spirit Embroidered Fringe Bag

$55.00

Sale

A multicolored yarn twisted into a ball, featuring shades of purple, blue, and pink.

Navy blue, Light blue, Magenta, Green, and Yellow worsted weight yarn on a white background

Recycled Silk Roving Worsted Weight Yarn - Mega Skein 🧶

$75.00 $57.95 Save 23%

A skein of light blue cotton yarn on a white background

A close up of a skein of light blue cotton yarn on a white background

Waves of Cotton Yarn

$20.00

Sale

Woman in a colorful patchwork dress, smiling, paired with a denim jacket outdoors.

Sedona Patchwork Dress

$70.00 from $50.00 Save 29%

Woman in a red and black patterned maxi dress poses on a sandy beach.

Woman in a blue and gold patterned dress, standing by a wooden door and smiling

Zaria Wrap Dress

$85.00

Woman in a long patterned kimono outdoors, smiling and looking back on a sunny path

Woman in a long patterned kimono hands on hips with a bright smile.

Amara Long Sari Duster

$80.00

View all